Monday, 7 October 2013

Big Mistakes New Affiliate Marketers Make

7 mistakes new affiliate marketers makeWhen I first started in affiliate marketing, all I wanted was to just make money. Off I ran in every direction, trying everything, with no real idea of the mistakes I was making that could very well affect my chances at long term success.
Through my years of experience with both affiliate marketing and teaching other affiliate marketers, I have come to the conclusion that there are 7 big mistakes new affiliate marketers make.
Let’s talk about these mistakes in more detail.


1. Traffic Traffic Traffic

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Let’s start with the most obvious point – one of the biggest factors in the upward swing in my Amazon Affiliate earnings (in the chart above) has been the corresponding upward swing in traffic.
As with most methods of making money from blogging, the more eyeballs that see your affiliate promotions – the better chance you have of them converting.  Of course, this is a generalisation as not all kinds of traffic converts – but more of that in the next point.
Does that mean it’s not worth experimenting with Amazon’s Affiliate program if you don’t get much traffic?
I think it’s definitely worth using early on. While you won’t earn a heap, you will learn a lot and earning a few dollars (or cents) is better than none.
In the first 3 months of using Amazon I earned a whopping $31.80 (around 30 cents a day). Sure, it wasn’t much but I often wonder what would have happened if I’d let that minuscule amount discourage me and stop my from trying!?
So yes, experiment early but if you’re just starting out your main focus needs to be on creating great content and building traffic to your blog. In the long run, that is what will help you earn more from Amazon (and other income streams).

2. Loyalty and Trust Convert

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Another major factor in the increase in earnings has been the type of readership I’ve gathered on my blogs.
While I do get a fair bit of search engine traffic, I’ve found that in most cases (and there is an exception below) search visitors don’t sign up to the affiliate programs on my blogs. Loyal and repeat readers do.
The main reason for this is that readers who connect with you on a daily basis, over the long haul, begin to trust you (and your blog). When you make a recommendation, or do a review, they’re more likely to take that advice that someone who has give arrived from a search engine link.

3. The Intent of Readers Matters

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Another big factor in the equation of Amazon Affiliate conversions is the intent your readers have when they visit your blog.
Why are they there and where are they in the ‘buying cycle’?
I began to understand this in the early days of Digital Photography School. I looked at the growing traffic to the site but realised that my Amazon affiliate earnings weren’t keeping up with the traffic growth I was experiencing.
I realised that DPS was a blog that largely shared ‘tips on how to use a camera’. As a result, it wasn’t really attracting readers who were in a ‘buying mood’. In fact, I ran a survey and found that many of my readers had recently purchased a camera and were on my site because they wanted to learn how to use it.
So I began to add to the mix of content on the site with more articles relevant to people buying a digital camera. I wrote tips with advice on buying cameras, reviews of digital cameras and equipment etc. This culminated in a whole new section devoted to ‘cameras and gear‘.
Slowly this has attracted a new type of reader to the blog: readers who are researching their next camera purchase, readers who are more likely to click a link to Amazon and who, once there, are more likely to make a purchase.
If you want to attract search traffic that is more likely to convert, consider creating content that attracts people in a ‘buying mood’.

4. Relevancy Matters

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This is another common sense tip that many of us mess up. The more relevant your products are to your audience, the better chance you’ll have of converting.
  • Promoting iPods on a blog that largely talks about spirituality and you’re unlikely to make a lot of sales (believe me, I tried). Try promoting relevant books, CDs and DVDs instead.
  • Rather than promoting perfume on your travel blog try travel books, luggage and other travel products.
Amazon doesn’t work with every topic and sometimes it is hard to find a product that matches your topic. Try different products related to your topic and track which products convert best for your audience.

open-door1.jpg5. Get People in the Door then Let Amazon Do What They’re Good At

One of the great things about Amazon is that it is a site people are familiar with and trust and they’re very good at converting visitors into buyers. Amazon has honed their site to present people with products relevant to them (based upon previous surfing and buying habits) and over many years they have tweaked their site so converts really well.
As a result, I find that if you can people to visit the Amazon site (pretty much for any reason) a percentage of them will naturally end up buying something. The cool thing is that whether they buy the thing you linked to or not – you still earn a commission!
I have found that one size doesn’t fit all. Rather, specific types promotions of particular products work well with Amazon. I have also had some success by getting people in the Amazon door for other reasons. For example I’ve experimented a couple of times on dPS with running a posts that gave readers a hypothetical $1000 to spend on photography gear and asked them to surf around Amazon and choose what they wanted to buy. The result was 350 comments (a fun community building exercise) and quite a few sales and commissions!
While a ‘get people in the door’ strategy might seem to grate a little with my ‘Relevancy’ tip above – the key is to get people in the door in a relevant way.  In my case, I was getting my photography readers to go window-shopping on Amazon, for cameras.
Once they are there, the purchases they make might not be ‘relevant’ to your blog but their motivation to visit should be.

NYT-extended-list-715372.jpg6. Social Proof Marketing 1 – Best Seller Lists

People are more willing to make a purchase if they feel, they’re not alone – that others have and are buying with them. I’m sure there is an insightful psychological reason for this but from where I sit, buying seems to have become a communal activity.
One of the most powerful social proof marketing strategies I’ve used, when promoting Amazon affiliate links, is creating ‘Best Seller’ type lists for readers. These lists show readers what is currently popular, in terms of purchases in our community.
A good example of this technique in action is my Popular Digital Cameras and Gear page on DPS. I update this page every few months and prominently link to it on the blog. Those two actions together, convert readers to buyers really well.
To construct the list, I simply go through the Amazon affiliate reports/stats and find which products are selling the best from within my community. I then categorise those results by product and ‘Waahlaaa’ – we have a best seller list that shows what readers of my site are buying in the last few months.
Bestseller lists convert well because readers know that others in their community are buying these products too. I guess it’s Wisdom of the Crowd mentality but it works!
Another quick example of this was a post, 23 Photography Book Reviews [Ranked], where I ranked the top selling photography books in order of sales. I additionally linked each book to reviews we’d done on the blog.
Note: the key with these ‘best seller’ lists is to drive traffic to them. Two ways to do this is to prominently link to these pages from within your blog plus linking to them from within other posts. This second method means your post doesn’t just convert for a day or two.
Also be sure to promote them through social media channels because these lists of what is hot are often shared well.
Another Note: Another way to create a bestseller list is to look at the ones that Amazon creates. For every category on Amazon, you can rank products based on how they are selling (popularity).
For example – here’s the Camera and Photo best selling page (affiliate link) that ranks the best selling cameras and gear. You can even drill down further to look at best selling DSLRs, Flashes and Lenses.
These lists give you hints as to what products are hot to promote but you could easily pull them together into a list of products to feature on your own site.

7. Social Proof Marketing 2 – Reader Reviews

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I used to review all the photography books featured on DPS. It was mainly because I couldn’t find anyone else to do it and partly because I’m a control freak.
However, one day I had a reader offer to write a book review for me. I knew the reader so I was confident the review would be OK to publish. As with all my reviews, it had an affiliate link to Amazon in it. I was a little skeptical about whether the review would convert. I thought my readers might not respond as well to a stranger’s review of the book. I was wrong.
The review not only converted as well as my normal reviews – it did even better than normal!
This could have been for many reasons but one reason I suspect came into play was the way I introduced the reviewer. I didn’t build them up to be an “expert”. I introduced them as a ‘DPS reader’, a regular reader who wanted to share some thoughts on a book that had helped them.
I suspect the social proof concept came into play a little here. Readers saw another reader recommending something in a genuine way and wanted to get a copy for themselves.
Note: interestingly Amazon themselves uses reader reviews as a fairly major feature of their site. Why? They work!

8. Genuine Recommendations and Reviews

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Apart from my ‘best seller lists’ mentioned above, there are two main ways that I promote Amazon affiliate links.
The first is in ‘Reviews’ for products (the second I’ll cover below in the next point). These links are where I, or one of my writers, will genuinely test a product and give it the once over.
I insist my writers actually read the books, test the cameras and use the software products they are reviewing. I encourage them to be as genuine and unbiased as possible, to point out both the pros and cons of the product. While there’s some temptation to hype up a product and only talk about its positive points, a real review will help your reader relationship over the long haul and I find actually helps promote sales.
Review links work well because it’s usually people who are considering buying a product who really read reviews. It comes back to capturing readers with the buying mood/intent mentioned in point #3.

9. Informational Links

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The other type of Amazon affiliate link I use is when I’m mentioning a product in passing and/or a new product is announced. For example, when Nikon announced the Nikon D300s we immediately posted about the news because it was a notable and anticipated camera announcement. The camera was not yet available in stores and we were not able to get a review sample yet – but it was available for Pre-Order on Amazon so we linked to it.
There was no recommendation or review attached to the link but it was a relevant link for readers who wanted to know more (price, specs, pictures etc). Some readers even pre-ordered the cameras from that link.
Similarly, if we’re writing about Photoshop or another photography post-production software we’ll usually include a link to the software. Again it’s not a review link but rather an informational/contextual type link.
These don’t tend to convert as well in terms of sales but they do get people ‘in the door’ at Amazon that can help with sales from time to time.

10. Contextual Promoting is King

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One of the biggest reasons my initial attempts with Amazon simply didn’t convert was that I thought it’d be enough to slap a button on my sidebar, featuring a product or Amazon.
Amazon gives publishers a lot of these type banners or widgets but despite trying almost all of them, I had little or no success with using them. Instead – 99% of my conversions have come from links to Amazon from within blog posts about the products themselves.
By all means experiment with the widgets and buttons Amazon gives you. If they do convert, then more power to you but every blogger I’ve talked to that has had success with Amazon tells me that contextual links, from within blog posts, work best.

11. Promote Specials, Promotions and Discounts

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Amazon has hardly any products that don’t have a listed discount. Most books are as much as 30% off the recommended retail price and at different times during the year, Amazon runs other special discounts and promotions on different products or product categories.
Keep an eye out for these kinds of promotions because they can be well worth promoting (if relevant to your readership). In fact, last time Amazon had cameras on special, I promoted the sale to my newsletter readers and had readers emailing me to thank me for letting them know about it.
Another related tip is that when you’re writing a product review and Amazon has a listed discount – include a note about the discount. For example, in this recent photography book review I link at the bottom to Amazon and note that it is currently 36% off.

11. Multiple Links Per Post

When I used to write product reviews, I used to include just one affiliate link. For some reason, I thought that a single link would be enough and I didn’t want to run the risk of annoying readers with more links. However, one day it struck me that the reviews I was writing were quite long and by the time people got to the end of them, the link to Amazon was no longer visible.
At this point I started to experiment with a link at the top and tail of the review. I did some heat map tracking to see which links were the most clickable and also used Amazon’s tracking codes to see which one would ‘convert’ to a sale more often.
The results were interesting:
  • Both affiliate links were clicked quite a bit but the link under the article was clicked slightly more than the link at the top (despite being under the fold)
  • The link at the end of the review resulted in more conversions than the link at the top
  • The people who clicked on the top link still purchased (although not as many) but interestingly it wasn’t always the product I reviewed.  It was often related products
I concluded that having read a product review, people felt more informed to make a purchasing decision. As a result, if they did click a link after reading the review they were more likely to buy the product. Those clicking on the top link seemed to be more in a ‘surfing’ mode. They clicked on the link less because they wanted to buy it but more out of interest to learn more. Some bought the product and some bought other products once they were ‘in the door’ at Amazon.
These days I generally (but not always) use two links per review post.
  • The first link is usually on the first time I use the product name
  • The second link usually has a stronger call to action e.g. ‘check it out on Amazon’ or ‘get a price on XXXX’ or ‘buy your own copy of XXXX here’.
Live Example: Let me illustrate it with a quick video (from a few years ago) that also picks up my next point.

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